Entete
L`Entraide Assurance
Our company Our governing rules

Our company

Our history
Our strategy
Our mission
Our governing rules
Our board
Our management committee
Our contributions to the community
Our links with the industry
Complaints Process
 

Our governing rules

As a financial institution, L’Entraide Assruance must work to earn, maintain and continually improve the confidence entrusted in it by its members and insureds. To do this, it must carry out its operations and activities efficiently and ethically to ensure the decisions of the Executive and the Board of Directors fully respect their rights. L’Entraide Assurance has adopted many policies, programs and procedures aimed at ensuring that legislation is respected and the business practices recognized by the insurance industry are followed.

Terms of reference of the board

The Board is responsible for the Company. It monitors how the Company carries out its activities and supervises upper management, which is responsible for daily management concerns. The Board's role is to approve the Company's strategic orientation, including its mission, vision and values. The Board is also responsible for managing or supervising the Company's business on a regular basis to ensure its resources are used in such a way as to protect the Company's assets, comply with the laws and respect internal and commercial ethical standards. It is also responsible for examining the risks identified by the Executive along with the policies and practices adopted by the Company in order to reduce these risks.

In carrying out these functions, each director must act with integrity and good faith in the best interest of the Company and with the care, diligence and skill any reasonable person would demonstrate in such circumstances. This means directors must avoid placing themselves in situations where their personal interests could conflict or appear to conflict with the best interests of the Company. The Board of Directors meets five times a year.

Coposition of the board

The members of the Board provide L’Entraide Assurance with a wide range of knowledge, expertise, skills and know-how to guide the firm's strategy and operations. L’Entraide Assurance's Board is composed of directors who mostly have no connection with the firm.

Directors have a role as agents and fiduciary trustees of the Company and are elected by simple majority vote of the members during the Annual General Assembly. The term of a director's seat is three years.

Expectations of the board regarding the executive

Responsibility for daily management of L’Entraide Assurance is delegated to the Chairman and Chief Executive Officer along with other executives. The Chairman and CEO reports to and is accountable to the Board. This person is charged with managing the Company's strategic planning and operations and with executing the guidelines and policies determined by the Board.

The main principle of delegation calls for the directors to retain ultimate authority over the Company. It is thus essential that they ensure the Company's internal control systems and management information are effective.

Board committees

The Board Committees enable the directors to share responsibilities and devote the necessary resources to a particular issue or field. Legislation requires that the Board form audit and ethics committees. L’Entraide Assurance's Board has set up two other committees: the investment committee and the advisory committee.

Audit committee

The audit committee is composed primarily of external directors, who meet four times a year. In conducting its activities, the committee is entitled to examine the Company's books, records and accounts and discuss them and any other question on the firm's financial situation with the Executive and auditors.

In practice, the audit committee's tasks extend well beyond the statutory responsibilities, taking in supervision of the Company's obligations related to ongoing information, procedural follow-up and its financial systems along with meetings with auditors to review the Executive's financial management of the firm.

Ethics committee

The ethics committee meets at least once a year. This committee must ensure that the required rules are developed to apply the provisions of the law.

These rules deal with the Company's behaviour towards people with an interest in it or connected to the directors or the members of the Executive in terms of contract conditions accorded to these people and the confidentiality of information the insurer has on its members and insureds.

Investment committee

The investment committee meets three times a year. Its role is to review investment policies and standards. It also evaluates that the Company is in compliance with legislation, regulations and investment policies.

Advisors committee

The advisory committee, which meets as needed, advises the Chairman and Chief Executive Officer on any issue he may want to submit to it, whether this concerns matters of organization, functions, acquisition, divestment, strategy or financing.

This ad hoc committee meets when required, at the request of the Chairman and Chief Executive Officer. It can provide comments, opinions and advice on the issues the Chairman and Chief Executive Officer submits for its consideration.

Compensation and liability insurance for directors

In agreeing to act as directors, members of the Board take on important obligations. Potential candidates will continue to accept terms as directors if they are certain they can reduce their personal risk exposure to a minimum.

To this end, L’Entraide Assurance has reached a compensation agreement with each of the directors and members of the Executive. The Company feels it is preferable to commit to compensation in an agreement since, unlike a resolution or a rule the Board can modify, a contract requires the consent of the parties for modification.

The Company has also contracted for civil liability insurance for its directors and executives. This is in addition to L’Entraide Assurance's agreement regarding compensation and to the global insurance program of the Company.